UIT Alert: Latency with PeopleSoft HR, SA, Finance applications

    Current Status

    ResolvedResolved - Latency with PeopleSoft HR, SA, Finance applications

    Affected Services

    • Student Self Service
    • PASS
    • Campus Solutions
    • Finance

    Event Updates

    DisruptedLatency with PeopleSoft HR, SA, Finance applications
    August 9, 2017 , 9:47 AM

    There are reports for latency with PeopleSoft HR, SA, Finance applications. Slow repsonse times is detecting when using Cougarnet credentials. Latency is not detected when logging in with PeopleSoft credentials.

    SMEs are investigating. The estimated time to reapir is unknown.

    ResolvedResolved - Latency with PeopleSoft HR, SA, Finance applications
    August 9, 2017 , 10:30 AM
    A problem with a UHCL active directory server was causing the latency with AD logins. SMEs removed the UHCL server from their authentication path to have resolved the latency issues.